‘Digital’ has become synonymous with the ‘new normal’ today, when social distancing offers us the biggest shield against an unknown enemy, the Covid-19 virus. Keeping with our vision of creating revolutionary solutions that simplify the lives of our customers, Asti Infotech has brought forth Video-KYC or V-CIP (Video- Customer Identification Process) that allows quick & secure customer on-boarding over a video call using AI-based real-time verification, face & ID card matching as well as geo-location checks with timestamp.

This ground-breaking solution has not just created a buzz in the financial sector but also won us the prestigious Technoviti Banking Frontiers 2021 award for innovative strides in the financial technology realm. Video KYC makes customer onboarding and verification possible from anywhere, thus ensuring a significant drop in travel expenses, marked reduction in paperwork and remarkable time saving for customers as well as field agents. Let’s take you through these few Simple Steps to Digitally Open an Account or Complete Customer Onboarding from Anywhere with our 100% RBI/IRDAI compliant VKYC solution:

Step 1

Customer visits client portal/website to initiate process

Step 2

Registers with contact number validation via OTP

Step 3

PAN & Aadhar details punched in. Aadhar verification by OTP

Step 4

Customer data auto-filled in form via Aadhar repository

Step 5

Adds in requisite family & nominee details.

Step 6

Minor account & FATCA declaration done in applicable cases

Step 7

Customer books video call slot based on availability calendar. Receives email and sms updates regarding booked Video KYC slot & agent allotment.

Step 8

Customer & Agent interact over a video call for:

Verification & image-capture of original IDs/documents

AI-based face match with documents

Real-time images, liveness check

Consent based video recording

Auto location capturing of customer

Step 9

Option for uploading documents and signatures by customers

Step 10

After due checks & verification, customer notified about success or failure of KYC

Simple, isn't it?! Video KYC achieves the herculean task of reducing the customer verification process to a matter of hours & minutes rather than days! For banking, insurance, telecom and other sectors that rely heavily on verification, Video KYC offers a comprehensive suite that ensures a hassle-free KYC process backed by the latest technologies that ensure 100% safety and accuracy. The time saved by agents with this digital version of KYC can be utilized for more productive pursuits, thereby reducing costs and improving efficiency at the same time. If you haven't adopted this smart new way of customer verification yet, get in touch with us for a free demo right away!